Summit Security's in-house dispatch center operates 24/7 inside our San Diego corporate office. Our dispatch team knows each and every account intimately and all dispatch calls are logged into our online reporting system for instant access by clients, top management, guard supervisors and our security guards.
Our trained in-house security dispatchers instantly relay critical information and coordinate the operations of our security officers in the field. Tough to do if the caller is in San Diego looking for help and the dispatcher is in Atlanta!
Have you ever called a security provider after business hours only to get a call service or a dispatcher located half a continent away? Nine times out of ten they offer to take a message and “someone will get back to you.”
Dispatchers are a critical link in resolving security issues any hour of the day or night. Keeping them in-house for maximum effectiveness is the best solution for our clients.