The #1 commitment security providers make to clients is to provide consistently good security service using well-managed guards.
But the reality is, security companies with hundreds of employees in the field tend to manage by reacting to poor performers. Just reacting to problems and keeping your fingers crossed about the “other stuff” is the worst form of field management. The client is usually the one bringing the poor performing security officers to the attention of management and high performers go unrecognized.
By using online security incident reporting software like RealtimeDAR, security companies like Summit Security can audit every security officer’s job performance and reporting in REAL TIME. Mistakes can be caught and addressed early before they become an issue for the client. Top performers are recognized for their excellence. The results are PROACTIVE and strengthen the security provider’s #1 commitment to their clients… managing security guards to provide the best service possible!